About Abbeygate Insurance
Products
We are proud to offer excellent Motor Policies designed for the Expatriate driving in Spain.
The policy enjoys the quality service of the UK with full annual European Green Card. This Insurance enables you to use or keep your car in Spain for 12 months, whilst providing up to 90 days use outside Spain but within the EU. We have included Gibraltar within the scope of cover.
Abbeygate only use insurers who are Authorised and Regulated.
Growth
Abbeygate enjoy an enviable reputation for Quality Service. This forms an excellent platform for sustained growth.
As the fastest growing Brokerage for the expatriate community in Spain we are showing ourselves to offer a Competitive products with Quality service. We have the full support from our UK and Gibraltar Insurers who are committed to continued growth.
Testimonials
Some of our clients have given us feedback on our services.
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Sent: 12th Mar 2013
Dear Maxine,
I am taking the opportunity to thank you sincerely for the way you and your colleagues handled my claim for the
accident in my Volkswagen EOS which was clearly my fault. It was the first time in 45 years driving that I had hit
another car and I felt very stupid. When you first spoke to me you were more concerned that my wife and I were ok and not
suffering any ill effects from the accident and any discussion about the vehicle was entirely secondary.
When I received correspondence suggesting that the accident was my fault and that it would not be worth defending
the case in court there was no innuendo or suggestion that I was stupid and the point was made sensitively! My car
was repaired to the highest standard and I received it back less than 10 days after the accident. I can wholeheartedly
recommend your company to anyone who asks me as you helped me through a difficult experience professionally and with
great sensitivity. Thank you again very much.
Yours sincerely
John
Dr. MA MB BChir (Cambridge) MRCGP
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Sent: 26th Feb 2013
Good afternoon Maxine
I have collected my car from the repairers today.
I want to pay compliments to all concerned, the end product is a gleaming success.
I was a little apprehensive at the outset of which I now apologise.
Graham at Premier is a star, very helpful, I paid the required excess (copy attached) and collected a very clean car.
I hope to hear from you further concerning Elle’s injury and re-imbursement of my excess but in the meantime thanks again to all of you.
Regards
Ray
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Sent: 25th Feb 2013
Matthew - further to our conversation this afternoon, I´d just like to write and thank you for the way you and Abbeygate Insurance have dealt with our recent claim for damage to our property in Spain.
Can I say that the speed and professionalism that both you and your assessor Jose showed us when we phoned and when he visited was first class. From arranging the visit to being advised of our payment transfer; which more than met our expectations, took less than a week - and for that we thank you most sincerely.
I´d be grateful if you would pass our thanks on to Jose and your office staff for their attention and consideration during every contact we´ve had and for making the whole process entirely painless.
Thanks again
Yours sincerely
Ed and Janet
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Sent: 20th Feb 2013
I just want to comment on the wonderful service I received from Premier Bodyshop. Thet were marvellous thank you for sending me there.
Yours
Glenda
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Sent: 1st Feb 2013
A HUGE thank you for all your hard work Gerard on my behalf. It's great to have such amazing customer service and I
will definitely be recommending Abbeygate to my friends here in Sitges/Barcelona.
Kind Regards,
Karen
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Sent: 12th November 2012
Just taken out Insurance with Abbeygate.
All staff were friendly. Dealt with Gerard. Extremely helpful and polite and prompt. Worked in Insurance for over
10 years and very happy with the service provided by Abbeygate. Given the standard of service from the Quote
Department - new policy department, would be happy to recommend the company to others. Thank you again
Neil
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Sent: 06th November 2012
Good morning,
I had a windscreen replaced last week and just wanted advise that I was very happy with the efficiency and helpfulness
of all concerned. I spoke to Dan at Abbeygate and then dealt with Carglass direct. Everything went smoothly and windscreen
fitted day and time promised and fitter really professional. Service with a smile! I sometimes struggle getting things done
in Spain and its nice to know there are some companies that value their customers.
Thank you
Patricia
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Sent: 04th May 2012
when i called with an inquiry, the call was answered with a lovely telephone manner, and was very helpful.
I just want to pass on my thanks and inform you of the good service I received many thanks...
Sarah
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Sent: 18th April 2012
Dear Andy,
I wanted to write to let you know of the exemplary help your Customer Service person Ellie gave to me today.
She went far beyond the normal call of duty when I needed to satisfy my bank manger that I had paid my insurance
premium with yourselves, I really am so grateful to Ellie for her expertise, patience and perseverance in helping
me resolve this problem. She undoubtedly cares about her customers,and in doing a great job I want to let you know
how impressed I was.
This was the first time I have had to really "prove" payment was made to the bank, they were very pedantic. Ellie
attended to every request I made on the telephone and via email with speed and accuracy.
The calibre of people you hire and their commitment to customer service is extremely important when doing
business these days. I applaud your choice of staff.
Thanks again to Ellie --she's truly a star!
Terry
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Sent: 22 November 2011
Good Afternoon Hayley & Maxine, (Claims Department)
Just a quick note of thanks to you both for all the assistance that you have given us over the last
few months. From Chris and myself a great thank you to both of you.
Our Best regards to you both.
Chris & Phil
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Sent: 12 April 2011
Hi Maxine
I can now confirm that the credit has gone into my account.
This email is to thank you VERY MUCH for all your help in following this up and if you wish to
forward this to anyone at Tradewise then please do so again, with a sincere thank you to the people there.
For me, it gives me confidence in insurance, over the last 35 years (since I was 17) I have paid insurance
companies my annual premium and never made a claim until now. I will have absolutely no hesitation in
continuing to recommend both Abbeygate and Tradewise.
Once again, thank you. This will enable me to get another car which I shall wrap in cotton wool and hope
to maintain my good driving record for the next....... 30 years ??
Best Regards
Martin
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Sent: 07 April 2011
I just wanted to let you know - irrespective of what the outcome of our claim is - what a fantastic service you provided my wife with today when she phoned in her first ever car accident claim.
My wife is in Mallorca as we speak. I was due to be with her there but work commitments prevented this, so I am in the UK.
After 66 years of life she today had her first ever car accident in Mallorca a few miles from where we live when we are there (CalaD'Or).
There was lots of stuff going on as often happens at the scene of an accident with a local and a foreigner.
When she spoke to me she was fragile and shaken. We sorted out what we needed to do and she phoned your office in Spain.
Her prized BMW Z4 Roadster is a real mess apparently.
The lady who answered the phone and took her claim was superb. She did ALL the right things and focussed more on Juliet than the car
"it's just a piece of metal". She was also superbly trained and is a real asset to your company. You just don't get this service
these days......except from Abbeygate.
I usually spend the majority of my life complaining to my service providers - but in this instance I am delighted to say Thank you
and please find out who she spoke to and commend her/promote her/thank her.
We only moved to you this year, and the decision to move to you was MY decision. I was so impressed with your team that the house
insurance is now also with you.
You have already proved my decision to be right!!
Thank you very much and please identify the staff who have been involved.
Feel free to telephone me if you would like me to elaborate at all. I would be more than happy to do so.
I shall also continue to sing your praises around Cala D'Or/Mallorca.
Regards
Neil
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Sent: 27 August 2010 18:25
Today I was forced to call out CORIS breakdown service. I would like to express my pleasure at the response and the professional manner that was displayed by the breakdown man .
He was able to start my vehicle and I was soon on my way. Once again many thanks..
Best wishes Robin (Alicante).
Professional Registration
Our MD is Registered Professional Broker I.R.I.B. 003427.
Wyedean Insurance Services Ltd are Authorised and Regulated by the Financial Services Authority